Language leader

-  Translating and proofreading from English into Vietnamese

-  Maintaining the quality of the target language

-  Creating and spearheading language initiatives to standardize and improve translations

-  Performing QA investigations and documenting feedback and solutions

-  Communicating with both the Business Unit and Development Unit and providing feedback

-  Updating language guides and developing processes for continuous improvement

Required Skills:

-  Native-level Vietnamese

-  Fluency in English (TOEIC Score: 900 or IELTS 7.5 or equivelent degree)

-  At least 3 years of experience translating and/or writing localized copy

-  At least 3 years of experience in a leadership role and/or leading initiatives

-  At least 3 years of experience working in travel, hospitality, e-commerce, and/or related industries

-  Strong computer skills - Experience using Computer-assisted Translation (CAT) tools

-  Experience using social media that is native to the target market

-  Passion for customer service

-  Bachelor’s Degree

Preferred/Desired Skills:

-  Proficiency in Japanese or a third language (not essential but would be nice to have)

-  Experience living in Vietnam

-  Experience writing localized copy in Vietnamese

-  Strong interest in travel