Inbound Staff

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  • TP. Hồ Chí Minh - Hà Nội Cấp bậc:   Nhân viên
  • Mức lương:   Thỏa thuận
  • Ngày đăng: 2023-04-04 02:51:02 Ngày hết hạn: 2023-04-11 02:51:02
  • Ngành nghề : Ngành nghề khác

Mô tả công việc

  • Manage & maintain good relationship with given accounts/agents
  • Master the use of reservation system, strictly follow company SOP
  • Understand the price structure, responsible the accuracy of data upload into system
  • Constant update on tourism products and play the consultant role
  • Follow up with agents in order to get their final feedback/confirmation following our offer, optimize materialisation of quotation
  • Enquiries must be responded within 24 to a maximum of 48 hours
  • Coordinate with other departments to ensure all services are booked and confirmed
  • Follow up payments with non-credit agents in cooperation with accounting dept
  • Verify and supervise that all files include complete confirmations from all hotels and suppliers, pricing sheet and our final confirmation to agent
  • Report regularly on any issues, problems and complaints from agents to supervisor or direct to Inbound Manager
  • Knowing the internal communication flow procedure in cases of problems, complaints
  • Inform supervisor or manager in case of sickness/leave in advance to ensure a proper and timely assignment during absence

Quảng cáo / Dành cho nhà tài trợ
Liên hệ: E-mail: quanhedoanhnghiep@hub.edu.vn
Điện thoại: (028) 38971633

Yêu cầu

  •  Minimum 2 years working in tourism, preferably in inbound (international)
  •  Excellent communication skills in English (writing & oral), any additional spoken  language is an advantage
  •  Mature and experienced in negotiation & commercial thinking
  •  Able to work both independent and as part of a team
  •  Advanced computer skills:  Microsoft office applications (excel, word) email (outlook), ability to adapt quickly to new IT programs/environments
  •  Ability to work under high work load pressure

Phúc lợi

- Laptop

- Chế độ bảo hiểm

- Du Lịch

- Chế độ thưởng

- Chăm sóc sức khỏe

- Đào tạo

- Tăng lương

-  Hết hạn nộp: 03/05/2023