Product Support Engineer

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  • TP. Hồ Chí Minh Cấp bậc:   Nhân viên
  • Mức lương:   Thỏa thuận
  • Ngày đăng: 2023-08-09 03:47:45 Ngày hết hạn: 2023-09-08 03:47:45
  • Ngành nghề : Công nghệ số - CNTT - IT - Phần mềm - Thiết kế đồ hoạ web -phần cứng/mạng

Mô tả công việc

  • Provide first and second level application support for the products to customers, including analysis of cases to identify recurring incidents and resolve customer concerns and problems.
  • Conduct UAT/end user training & ensure complete all documentation for other engineers, users, and other audiences.
  • Support Product Owner/Product Manager to manage Product backlog and Product releases. 

Quảng cáo / Dành cho nhà tài trợ
Liên hệ: E-mail: quanhedoanhnghiep@hub.edu.vn
Điện thoại: (028) 38971633

Yêu cầu

  • A Bachelor of Engineering in quality control, systems, or a related field is required for this job.
  • Advanced problem-solving skills, paying close attention to detail, and being able to work efficiently and effectively under stressed conditions.
  • Knowledge of company products, be able to work in a fast-paced environment and be able to adapt to changes in product requirements.
  • Experience working with customers, understanding their issues, and managing their expectations.
  • Good interpersonal and communication skills.

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