Ward Charging Secretary (French)

- Receptionist responsibilities included: Welcome patient and patient relatives, anticipate the need to customer, give instruction to them as requested or needed. Handle phone call related to non-medical matter.

- Secretary works: Review discharge document and remind doctor to finish it before patient discharge, collect signature of doctor on discharge document. Scan discharge document. Return document to patient. Make appointment

- Charging responsibility: Charge correctly and appropriately follow the procedure and on time. Check charge before patient discharge. Check charge of other staffs in the team. Explain charges to patient and patient relatives.

- Liason with related people (Doctor and nurses) in case patient need additional explaination about the medical services.

- Handle certificate of birth / Certificate of hospitalization / Certificate of Death

- Handle month statistic report of the department activities.

1.   Qualification: Graduated from the University of economics, finance or insurance, business administration, French.

2.   Experience: At least 2 years experience working in foreign companies.

3.  Skills and knowledge:

-   Ability to work carefully detailed

-   Ability to communicate and behave with customers ingenuity.

-   Honesty, dedication, careful, intelligent

Foreign language(s): Fluency in speaking and in written English