CHIEF COMMERCIAL OFFICER

· Job Summary:

The Chief Commercial Officer (CCO) will be responsible for developing and executing the commercial strategy of our e-commerce company. You will lead a team of professionals across multiple functions, including sales, marketing, business development, and customer experience. Your primary objective will be to drive revenue growth, increase market share, and enhance customer satisfaction.

· Responsibilities:

- Develop and execute the overall commercial strategy, aligning it with the company's goals and objectives.

- Lead the sales and marketing teams to achieve revenue targets and drive customer acquisition and retention.

- Identify new business opportunities and partnerships to expand the company's market reach and drive growth.

- Build and maintain relationships with key customers, suppliers, and partners to drive mutually beneficial collaborations.

- Analyze market trends, customer preferences, and competitive landscape to identify areas of opportunity and potential risks.

- Develop pricing strategies that maximize profitability while remaining competitive in the market.

- Drive the development and execution of marketing campaigns, branding initiatives, and promotional activities.

- Collaborate with the product development team to ensure alignment between customer needs and product offerings.

- Implement and optimize sales processes, including lead generation, pipeline management, and sales forecasting.

- Monitor and analyze sales and marketing metrics to track performance, identify trends, and make data-driven decisions.

- Foster a culture of innovation, collaboration, and continuous improvement within the commercial team.

- Stay up to date with industry trends, best practices, and emerging technologies to drive competitive advantage.

-  Proven experience as a Chief Commercial Officer or similar leadership role in the e-commerce industry.

-  Demonstrated success in developing and executing commercial strategies that drive revenue growth.

-  Strong business acumen and a deep understanding of e-commerce dynamics, market trends, and customer behavior.

-  Excellent leadership and people management skills, with the ability to inspire and motivate teams.

-  Solid experience in sales, marketing, business development, and customer experience.

-  Analytical mindset with the ability to interpret data and make data-driven decisions.

-  Strong negotiation and relationship-building skills.

-  Ability to thrive in a fast-paced, dynamic start-up environment.

-  Bachelor's degree in business, marketing, or a related field. MBA or advanced degree is a plus.

-  Fast learner and able to take up new job knowledge and skills.

-  Able to multi-task, determine priorities, and meet deadlines in a fast-paced business environment.

-  Able to handle work pressure, able to handle stress.

-  Integrity, objective and proactive

-  Native Vietnamese with an effective communication and with a good command of English.