Center Sales Manager

Sales Management

- Propose yearly and monthly Sales plan to the Center Director & Head of SalesForce;

- Manage the Sales team of your center and ensure the sales targets are achieved for the center;

- Communication of the sales targets, promotions and pricing to the Sales team;

- Run weekly sales meetings and set objectives for every sales member;

- Monitor the timely follow-up on leads across the end-to-end sales funnel and that the sales team is compliant at updating the leads in the system in a timely manner;

- Monitor renewals and engage with the service team to facilitate the renewal contract conversion;

- Support sales team members with their questions on how to handle exceptions as they arise and help an individual to meet their sales objectives;

- Report weekly sales performance;

 Sales & Marketing collaboration

- Ensure that all leads for which the sales team is responsible are entered in the system with the right form and the right source is associated with the lead;

- Identify inefficiencies in the coordination between the marketing and the sales team with respect to the management of the leads for each media owner in the marketing team;

- Attend the weekly customer insights meeting to identify the location marketing opportunities;

Sales & Service alignment

- Collaborate with Service Officers to foster a strong working relationship between the Service Officers and Sales teams to deliver a consistent experience to our customers;

- Partner with the Service teams to ensure synergies are created between sales and service;to drive internal revenues and products upselling;

- Facilitate productive communication between Sales and Service teams;

- 4 – 5 years of sales experience;

- Understanding of core sales principles: sales pipeline, forecasts, planning and techniques;

- Understanding of or experience within English Language Teaching sector;

- Background within education/service/hospitality/gym sector;

- Professional sales qualification, or degree in Business/Marketing;

- Good level of English and fluent in the local language;

- Knowledge of MS office packages;

- Service orientated;

- Pleasant gentle voice;

- Showing interest in education in general and foreign languages in particular;

- Working full-time (48 hours per week)