Business Development Staff

-  Sales: Seeking new business based on the strategy set by the BD Manager.

-  Analysis of customer situation: Analyzing the current situation of customers to create solutions that exceed their expectations. This includes gathering information on the customer's demand, current forwarder, cargo volume, commodity type, rate level, lead time, and any special conditions.

-  Customer visits: Regular visits to customers to check for any problems, monitor the competition, and share market information.

-  Solution creation: Based on the customer's situation, the BD staff will offer solutions, such as a cheaper rate, a new route or transportation mode, and presentations to show the company's strengths.

-  Marketing: Staying up-to-date with trade trends by talking with procurement and monitoring market rates.

-  Sales lead to overseas: Sending valuable information to KWE's overseas agents after gathering it from customers or the market.

-  RFQ: Managing RFQ offers for overseas agents or customers by checking conditions, collecting buying rates, and consulting with the BD Manager for competitive rates.

-  Service contract: Prepare and verifying service contracts, ensuring the liability range and credit term are clearly defined.

-  Outstanding payment: Taking action to collect payments in case of late payment by customers.

-  Perform other tasks as assigned by the superiors.

-  Regularly monitor emails and respond promptly to messages with the necessary information within 24 hours of receiving the initial inquiry.

-  Report to direct superiors as requested.

     Education and Experience

-  Bachelor's or higher education degree in a relevant field.

-  Advanced training or certifications with demonstrated experience or expertise in the forwarding and logistics industry processes and practices.

-  Experience in using system for bookings, documentation, shipping document insurance, intranet.

-  Hands-on experience in executing all aspects of operational procedures efficiently.

     Required Skills/Abilities:

-  Good at MS office (Word, Excel, power point….)

-  Intermediate English proficiency. Other language (Japanese, Chinese, Korean…) is a plus.

-  Ability to work well under pressure and manage multiple tasks simultaneously.

-  Excellent verbal and written communication skills, with an emphasis on active listening.

-  High attention to detail, accuracy, and the ability to proofread and edit work.

-  Customer-focused with strong customer service orientation.

-  Flexibility and adaptability to change.

-  Proactive and self-starter with initiative and problem-solving skills.