Customer Success Intern
- TP. Hồ Chí Minh - Hà Nội Cấp bậc: Thực tập sinh
- Mức lương: thỏa thuận
- Ngày đăng: 2025-11-13 07:45:30 Ngày hết hạn: 2025-12-13 07:45:30
-
Ngành nghề : Công nghệ số - CNTT - IT - Phần mềm - Thiết kế đồ hoạ web -phần cứng/mạng
Mô tả công việc
As a Customer Success Intern, you’ll support our team in delivering smooth, helpful, and delightful experiences to our customers. Your main responsibilities include:
-
Assist in responding to customer inquiries and troubleshooting common issues.
-
Support billing-related tasks (payments, invoices, refunds).
-
Learn to use and understand our products so you can guide customers effectively.
-
Collaborate with engineering teams to resolve tough cases.
-
Follow up with customers & collect insights.
Yêu cầu
-
Currently a final-year university student majoring in Business Administration, Information Systems, Computer Science, Marketing, Languages, or related fields.
-
Available to work at least 32 hours per week.
-
Good command of English (equivalent to IELTS 6.0 or higher).
-
Enjoy helping others and finding practical solutions to their problems.
-
Interested in technology and eager to explore new digital tools and systems.
-
Clear communicator with strong interpersonal and problem-solving skills.
-
Detail-oriented, proactive, and comfortable in a fast-paced, dynamic environment.
Phúc lợi
- Attractive internship allowance.
- Full-time opportunity – Outstanding interns may be offered a full-time position.
- Free pantry access & parking – Drinks & snacks provided.
- International working environment – Collaborate with teammates from various countries and cultures.
